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In The Briefing Room: Skype for Business

Skype is perceived as a consumer service that lets computer users make inexpensive and/or free calls to friends and family near and far.  It isn’t necessarily a service one would associate with business users; however for the past few years Skype has been moving more and more into that territory. Josh Silverman, Skype’s president, recently […]

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The Googlification of Search

Google’s clean home page, combined with the simple search box, has made it easy to look up something online.  Indeed, using Google may just be too easy. Google uses keyword search.  The concept sounds simple.  Type a few words into a search box and out come the answers.  Unfortunately, it isn’t that simple and it […]

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In the briefing room: Smartsourcing with the Mechanical Turk

Smartsheet Smartsourcing is a new offering that provides on-demand access to virtual workers who can be employed on a task-by-task basis. Amazon.com originally developed the Mechanical Turk for use in projects for the company’s e-commerce site.  It was so well received that the company then decided to open up the service beyond its originally intended […]

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Cut and Paste

Cutting and pasting, who doesn’t take this simple and age-old concept for granted?  Even before the advent of desktop computers, layout artists, armed with X-Acto knives and glue, manipulated text for documents and presentations.  The technique has been used in desktop computers for decades and most PDAs and smartphones also support this function – except […]

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Whither Nortel? To the competition…

Back in January, in writing about Nortel’s trip to bankruptcy court, I commented that one possible outcome might be that the company break itself up into pieces and that a likely acquirer for the enterprise unit might be Siemens Enterprise Communications. According to an article in the Wall Street Journal, Nortel may be in talks right now to […]

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In the Briefing Room: SenderOK

In the Briefing Room: SenderOK We recently took a look at SenderOK, an e-mail sorting and management system.  SenderOK uses algorithms to sort e-mails according to a variety of criteria including how often the sender’s e-mail messages are answered, if the e-mail originates from a domain that the user has recently been to, and the […]

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Assess Your Organization’s Information Overload Exposure

Information Overload costs companies billions of dollars in lowered productivity and throttled innovation and its impact on the bottom line isn’t something you can ignore. But how much does it cost your organization? Information overload causes: Diminished comprehension levels Lower individual efficiency Compromised concentration Lost opportunities Raising awareness of the problem is the best first […]

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Cloud Content Management with Salesforce Content

Cloud computing, for better or worse, is a hot topic right now.  We recently took a look at Salesforce Content, an integrated content management system (CMS) for sales teams using salesforce.com. In an effort to make knowledge workers more efficient, Salesforce has created a unified workspace where the user can access content from multiple sources, […]

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Daylight Saving Time: Spring Ahead with Caution – and Double Check Your Appointments

This coming Sunday morning, while most people are asleep, the United States and parts of Canada will switch to Daylight Saving Time at 2 a.m. local time.  This is in accordance with the Energy Policy Act of 2005 and once again is three weeks earlier than in previous years.  If you don’t think that these […]

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Review: Amazon Kindle for iPhone and iPod touch

On Wednesday, Amazon.com released Kindle for iPhone and iPod touch, a program for reading electronic books on those devices.  The software is available free from Apple’s App Store and allows users to read books purchased on the Web or via a Kindle eBook reader.  I downloaded it to an iPod touch shortly after it became […]

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