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Nielsen’s Reply-to-All Experiment

In January of this year, amidst much fanfare, Nielsen, a global concern whose businesses range from television and other media measurement to business publications, announced that the company would eliminate Reply-to-All functionality in their company’s e-mail client.  When I first read of this, I had to check my calendar to make sure it was not […]

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In the Briefing Room: Vasont 12

The enterprise equivalent of reinventing the wheel, that is, the recreation of already existing content, is a major and costly problem.  It is also a symptom of information overload.  When an organization and its knowledge workers are not able to find what they are looking for, due to too much information, they often end up […]

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Information Overload – The Movie

“How does Information Overload impact you?” is a question I’ve been asking knowledge workers for quite some time.  In the past six months, I began to capture their answers with a high-definition video camera.  If you think Information Overload isn’t really a big deal, see what the people I interviewed, including senior executives from IBM, […]

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Wolfram Alpha – Better Search?

Wolfram Research announced the launch of the Wolfram Alpha computation engine.  The new tool is intended to provide specific and precise factual answers to questions rather than present a list of Web sites which may or may not contain the correct answer.  A key problem in search technology today is that such systems provide “results” […]

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In-flight Internet Access: The Return Flight

After a pleasant drive from the Bay Area to Los Angeles and a few days of meetings there, I returned to New York via American Airlines Flight 22.  Similar to the outbound flight to San Francisco, once we hit 10,000 feet, I was able to turn on my Lenovo ThinkPad X300 and find several Gogo hotspots. […]

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In the briefing room: NewsGator Social Sites

With hundreds of millions of regular users, social software has become a part of many knowledge workers’ daily lives – outside of the enterprise.  But the value of such tools doesn’t necessarily end at the firewall. One vendor recognizing the potential in this space is NewsGator, a company that, in the past, has been synonymous […]

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In the Briefing Room: Oracle Beehive

We recently had our first look at the new version of Beehive, Oracle’s collaboration solution and replacement for the Oracle Collaboration Suite.  Beehive is available both as an on-demand application or on-premises deployment and it goes up against two heavyweights. One is IBM, which created the groupware market with Lotus Notes and also offers Lotus […]

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Amazon Kindle DX: Is Bigger Really Better?

Bucking the trend for smaller footprint devices, Amazon announced a significantly larger Kindle eBook reader.  The electronic paper display is 2.5 times the size of the current Kindle model and, at 535 g, the weight is double the current model.  It will store 3,500 books compared to 1,500. The new device, dubbed Kindle DX (for deluxe), costs […]

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In The Briefing Room: Skype for Business

Skype is perceived as a consumer service that lets computer users make inexpensive and/or free calls to friends and family near and far.  It isn’t necessarily a service one would associate with business users; however for the past few years Skype has been moving more and more into that territory. Josh Silverman, Skype’s president, recently […]

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The Googlification of Search

Google’s clean home page, combined with the simple search box, has made it easy to look up something online.  Indeed, using Google may just be too easy. Google uses keyword search.  The concept sounds simple.  Type a few words into a search box and out come the answers.  Unfortunately, it isn’t that simple and it […]

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