http://www.basexblog.com/2009/10/29/seeking-the-forest-of-experts-through-the-trees/ Mon, 19 Dec 2011 10:54:32 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://www.basexblog.com/2009/10/29/seeking-the-forest-of-experts-through-the-trees/comment-page-1/#comment-2702 Anisha Sat, 14 Nov 2009 07:59:39 +0000 http://www.basexblog.com/?p=1095#comment-2702 Often, the problem is not with the expert tracking system, yellow pages etc. Even with the best of rewards and recognition systems available, experts are reluctant to share. I have found that experts would rather share personally with seekers when engaged in a discussion in person or over the phone than when sent a mail, through a web-based system etc. I would say personalisation of the sharing process and respect for the experts' time yields good results... Often, the problem is not with the expert tracking system, yellow pages etc. Even with the best of rewards and recognition systems available, experts are reluctant to share. I have found that experts would rather share personally with seekers when engaged in a discussion in person or over the phone than when sent a mail, through a web-based system etc. I would say personalisation of the sharing process and respect for the experts’ time yields good results…

]]> http://www.basexblog.com/2009/10/29/seeking-the-forest-of-experts-through-the-trees/comment-page-1/#comment-2681 Leake Little Thu, 05 Nov 2009 17:10:35 +0000 http://www.basexblog.com/?p=1095#comment-2681 The problem I see is that experts rarely share their knowledge through electronic communications of any kind - making them even harder to find. I would suggest that email be required to document all work first, then algorithms can be used to separate the good from the bad. Experts fear being taken advantage of, and that is even more apparent when work processes are not managed or monitored consistently across organizations. Reward structures need to be changed in order to bring experts forward if knowledge management apps are to succeed. The problem I see is that experts rarely share their knowledge through electronic communications of any kind – making them even harder to find. I would suggest that email be required to document all work first, then algorithms can be used to separate the good from the bad. Experts fear being taken advantage of, and that is even more apparent when work processes are not managed or monitored consistently across organizations. Reward structures need to be changed in order to bring experts forward if knowledge management apps are to succeed.

]]> http://www.basexblog.com/2009/10/29/seeking-the-forest-of-experts-through-the-trees/comment-page-1/#comment-2646 Dhanesh Thu, 29 Oct 2009 21:21:01 +0000 http://www.basexblog.com/?p=1095#comment-2646 If we model Information as an "Asset". We can modify existing accounting systems to keep track who knows what at least under enterprise level. But this beg question of "how to measure the information?" the answer to the question might be how much relevant information to the task at hand? or How much uncertanity it can reduce to the task at hand?. If we model Information as an “Asset”.
We can modify existing accounting systems to keep track who knows what at least under enterprise level.
But this beg question of “how to measure the information?”
the answer to the question might be how much relevant information to the task at hand? or
How much uncertanity it can reduce to the task at hand?.

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