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In the briefing room: SAS Content Categorization

Locating content and information in the enterprise is a considerable challenge, one that not only hampers organizational productivity but also throttles individual knowledge worker efficiency and effectiveness.  Workers typically use search tools to find content and this is where their struggle begins. There are two key problems with search technology today: 1.) such systems provide […]

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The Impact of Ericsson’s Nortel Victory on Nokia Siemens

Ericsson’s victory in the auction for Nortel’s most profitable assets, the company’s CDMA and LTE Access units, is a major setback for Nokia Siemens, a joint venture of Nokia of Finland, a company founded in 1865, and Germany’s Siemens, founded in 1847. Although Nokia Siemens is the world’s second largest wireless networking company, it has had […]

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Ericsson Wins Nortel Bid

One of the final chapters of Nortel’s history changed dramatically when Ericsson emerged as the winner of an auction that ended late Friday night for Nortel’s most profitable business unit.  It was just over a month ago that Nortel announced it would sell its CDMA and LTE Access units to Nokia Siemens for $650 million  in a […]

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In the Briefing Room: Nuxeo DM 5.2 and DM Cloud Edition

Content can be a unwieldy beast to tame in any organization.  With copious amounts of e-mail messages, files, and other documents being created every day, managing content can seem daunting.  With the number of documents that knowledge workers create each day, organizations need to find new and better ways of managing them in order to […]

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Walter Cronkite – Before the Age of Information Overload

The passing of Walter Cronkite, a man so closely associated with television news that the word for news anchor in several countries is a variation of Cronkiter, serves as a demarcation between an information age and the age of information overload. For much of the 20th century, news was delivered once a day, first for […]

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Google Apps Twitter Hack Raises Red Flags on Password Security

One might presume that technology companies do a better job with such mundane tasks as password security than the great unwashed masses.  However, time and time again, this turns out not to be correct.  Yesterday, Twitter co-founder Biz Stone, posting in the company’s blog, revealed that a hacker had broken into an employee’s personal e-mail account and […]

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In the Briefing Room: Xobni Plus

For many knowledge workers, the e-mail inbox is the center of their universe.  It has assumed this exalted position in part because e-mail is the path of least resistance for many activities.  We should not, however, equate this status with it being the best or most efficient path. Knowledge workers overuse e-mail.  They use it […]

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In the Briefing Room: Gordano Messaging Suite

With apologies to Paul Newman, “[W]hat we have here is a failure to communicate” is an aphorism that could be heard in the boardrooms of many companies.  This is, in part, because few companies have deployed knowledge sharing and collaboration tools that allow co-workers to communicate effectively. One model for such platforms is the Collaborative […]

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Information Overload Awareness Day

“What can we do to call more attention to the problem of Information Overload?” is a question I hear almost daily from managers at companies who have recognized the extent to which the problem impacts their organizations.  As of now, I have a much better answer than I previously had: participate in Information Overload Awareness Day, a […]

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CompuServe Requiem

The original CompuServe service, first offered in 1979, was shut down this past week by its current owner, AOL.  The service, which provided its users with addresses such as 73402,3633 and was the first major online service, had seen the number of users dwindle in recent years.  At its height, the service boasted about having […]

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