http://www.basexblog.com/2009/06/18/questions-and-answers-about-knowledge-management/ Tue, 09 Mar 2010 11:25:00 -0500 http://wordpress.org/?v=2.9.2 hourly 1 http://www.basexblog.com/2009/06/18/questions-and-answers-about-knowledge-management/comment-page-1/#comment-545 Art Aronovitz Fri, 19 Jun 2009 14:10:32 +0000 http://www.basexblog.com/?p=855#comment-545 Although the question "what is your strategic value" can be answered in several ways a typical high level response might be to use some of the basics that have been promoted (and achieved by some) regarding KM throughout the years: - Ensure that people have access to the information they need when they need it (where information they need includes the notion that it is in a form that is easy to understand and that it's up to date) - An effective KM environment will reduce the amount of time spent on knowledge acquisition (reportedly in the range of 20% per "knowledge worker"). Even a reduction of 25% of the 20% (or 5%) can be quite meaningful. For 1000 employees this would free up 90,000 hrs to do other important work such as generating additional revenue Although the question “what is your strategic value” can be answered in several ways a typical high level response might be to use some of the basics that have been promoted (and achieved by some) regarding KM throughout the years:
- Ensure that people have access to the information they need when they need it (where information they need includes the notion that it is in a form that is easy to understand and that it’s up to date)
- An effective KM environment will reduce the amount of time spent on knowledge acquisition (reportedly in the range of 20% per “knowledge worker”). Even a reduction of 25% of the 20% (or 5%) can be quite meaningful. For 1000 employees this would free up 90,000 hrs to do other important work such as generating additional revenue

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