Studying Information Overload

The greatest benefit to be derived from any Collaborative Business Environment – indeed, the benefit driving all the others – is an increase in productivity both by the individual knowledge workers as well as by the workgroup and organization.  We now have many tools that allow us to do everything faster.

But are the tools of the knowledge economy making us more productive?  The answer is far more complicated than a simple yes or no.

Yes, it is true that a single knowledge worker can find information, create and format documents, participate in text and voice meetings, invoke presence management – all without leaving a single device (usually a laptop or desktop computer).

Over the past decade, virtually every tool that a knowledge worker touches has been updated and replaced.  Unfortunately, shiny new tools are not always sufficient.  Management practices have failed to keep up with the changes that are necessary to compete successfully in the knowledge economy.

So what is the answer?

In some respects, we’ve outsmarted ourselves.  All of the technologies we know and love propel us forward and hold us back at the same time.

This makes managers nervous.

To get closer to an answer, Basex is launching a Multi-Client Study on Information Overload Strategies, a study that will look at dozens of companies and how they are coping.  You can download the Prospectus here.

Jonathan B. Spira is CEO and Chief Analyst at Basex.

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